Fireband Cloud

Call now! (ID:286833)
+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It contains exhaustive information about all the actions that you can perform on that particular page. Each pop-up window opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of tutorial videos demonstrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly get to know our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you are looking for, have a peek at our comprehensive FAQ section, which includes questions asked by real individuals and provides practical solutions. We frequently "revamp" our Frequently Asked Questions section with new entries so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, we have a great team of technical support engineers available 24-7-365 and ready to help you with any query. Each support ticket you open will be answered in less than 1 hour (the average support ticket response time is about 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 286833

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


GET 30 Days Free Hosting when you sign up. Also, enter for a chance to win a free domain purchase on us when you sign up for hosting on any of the tiers we offer!

You have successfully subscribed to the newsletter

There was an error while trying to send your request. Please try again.

Fireband Cloud will use the information you provide on this form to be in touch with you and to provide updates and marketing.